The accrual of debts from telecommunication services is not a rare phenomenon. In many of the cases, arrears are not paid despite of the sound internal processes, the ordering of collection still in an early stage, the introduction of measures prior to and, then, the actual limitation of use,. In a case like this, the use of another type of work process, namely, the involvement of an independent third party debt manager and the reshaping of the collection strategy can provide a viable solution. The experiences gathered by Creditforte Quantum Computing LTD. in the collection of unpaid bills for telecommunication services can be of great help. Areas where we were busy are:
- landline telephone services
- arrears from mobile
- arrears in the payment for IPTV services
- internet
- fees for equipment or for their use
- management of penalties and arrears from the termination of declarations of commitments to a given services provider to use its services for a specific period of time.